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Refund and Returns Policy

If you are dissatisfied with an item, we want to quickly correct the problem. We will gladly replace or exchange the item or refund the amount you paid. You may return items that are unsatisfactory within 30 days, provided they are unused. Funds will be returned to the same card you used to purchase within three days of receiving returned items.

Need to exchange your order? Sure! To do so, please fill out this form and contact us through of “Get Help” section or email customer service at FIDF@schoolmerch.shop, we’ll be happy to assist you further. Please note that we do charge a small shipping fee to cover the shipping cost for the new item.